How It Works

Our system handles tenant calls intelligently, keeping your team focused on what matters

Tenant Calls Your Property

Every inbound call is answered instantly—day or night. No more voicemail or missed emergencies.

The system asks guided questions to identify the issue type, unit number, and severity. Water leak? Gas smell? We know what to ask.

Real emergencies (flooding, no heat, gas leaks) are routed immediately to your on-call tech or manager. Non-emergencies are logged as tickets.

Your team receives a summary via SMS, email, or Slack with issue type, unit number, severity, timestamp, and caller details.